Privacy Policy

1. Definitions

Throughout this Privacy Policy, the following terms carry the meanings defined below:

• "ja777j", "we", "us", or "our" refers to the ja777j online gaming platform accessible at ja777j.vip and all associated services.
• "Platform" refers to the ja777j website, mobile interface, and all technology and services made available to registered users.
• "Player", "User", "you", or "your" refers to any individual who accesses, registers on, or uses the ja777j Platform.
• "Personal Data" refers to any information that identifies or can reasonably be used to identify a natural person, including name, contact details, device identifiers, and financial account information.
• "Processing" refers to any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "Third Party" refers to any individual, company, or organisation that is not ja777j or the Player.
• "Cookie" refers to a small data file placed on your device by the ja777j Platform to facilitate session management, preference storage, and analytics.

2. Data Controller

ja777j acts as the data controller in respect of the Personal Data collected and processed in connection with the operation of the ja777j Platform. As data controller, ja777j determines the purposes for which Personal Data is collected and the manner in which it is processed, stored, and protected.

If you have any questions or concerns about how ja777j handles your Personal Data, you may contact the support team at any time using the details provided in Section 16 of this policy.

3. Data We Collect

ja777j collects only the Personal Data that is necessary for the lawful and effective operation of the Platform. The categories of Personal Data we collect include the following:

Category	Examples	Purpose
Identity Data	Full name, date of birth, National Identity Card (NID) number, passport number	Account registration, age verification, KYC compliance
Contact Data	Mobile phone number, email address, district/division of residence	Account communication, support, withdrawal notifications
Financial Data	bKash/Nagad/Rocket mobile wallet numbers, bank account details, transaction history	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, browser type and version, device model, operating system, session timestamps	Platform security, fraud detection, performance optimisation
Usage Data	Pages visited, games played, wagers placed, session duration, clickstream data	Platform improvement, responsible gaming monitoring, personalisation
Communications Data	Live chat transcripts, support ticket content, email correspondence	Customer support, dispute resolution, quality assurance
Verification Data	Copies of government-issued ID, selfie images submitted during KYC, proof of address documents	Identity verification, anti-money laundering compliance

ja777j does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or biometric data beyond what is necessary for identity verification purposes.

4. How We Collect Your Data

ja777j collects Personal Data through the following channels and methods:

4.1 Direct Collection

When you register an account on the ja777j Platform, complete the identity verification process, make a deposit or withdrawal, contact the support team, or participate in promotional activities, you provide Personal Data directly to us. You are responsible for ensuring that the information you provide is accurate, complete, and kept up to date.

4.2 Automated Collection

When you access and use the ja777j Platform, certain Technical Data and Usage Data is collected automatically. This includes your IP address, device identifiers, browser characteristics, and interaction data generated during your gaming sessions. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 8 of this policy.

4.3 Third-Party Sources

In some circumstances, ja777j may receive Personal Data about you from third parties, including:

• Payment service providers such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard — to confirm transaction status and verify payment method ownership.
• Identity verification service providers engaged to assist with KYC and anti-money laundering compliance checks.
• Fraud detection and risk management service providers who flag suspicious activity patterns across online platforms.

5. How We Use Your Data

ja777j processes your Personal Data only for legitimate, specified purposes. The primary purposes for which we use your data are as follows:

• Account Administration: Creating and managing your ja777j account, verifying your identity, and maintaining accurate account records.
• Service Delivery: Enabling you to access and use all features of the Platform, including cricket betting, live casino games, slots, and other gaming products.
• Payment Processing: Facilitating deposits and withdrawals via your chosen payment method and maintaining records of all financial transactions on your account.
• Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions, money laundering, account takeovers, and other unlawful or abusive behaviour on the Platform.
• Regulatory Compliance: Meeting our obligations under applicable anti-money laundering, know-your-customer, and responsible gaming requirements, including retaining records for audit and investigation purposes.
• Customer Support: Responding to your enquiries, resolving disputes, and processing complaints submitted through live chat, email, or other support channels.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate interventions, tools, and communications in line with our Responsible Gaming policy.
• Platform Improvement: Analysing aggregated usage data to improve the design, functionality, and performance of the ja777j Platform.
• Marketing Communications: Sending you promotional offers, bonus notifications, and event updates where you have consented to receive such communications. You may withdraw consent at any time by contacting the support team.

6. Legal Basis for Processing

ja777j processes your Personal Data on the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you accepted upon registration, including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering laws, identity verification mandates, and financial record-keeping obligations.
• Legitimate Interests: Processing conducted in pursuit of ja777j's legitimate business interests, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by your fundamental privacy rights.
• Consent: Processing based on your explicit consent, including the sending of marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

7. Data Sharing & Disclosure

ja777j does not sell your Personal Data. We may share your Personal Data with the following categories of third parties only to the extent necessary for the stated purpose:

7.1 Payment Processors

To process deposits and withdrawals, ja777j shares the necessary financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These providers process your data solely for the purpose of completing your requested transaction.

7.2 Identity Verification Providers

To fulfil our KYC and age verification obligations, ja777j may share identity documentation with approved third-party verification service providers. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate data security standards.

7.3 Technology & Hosting Partners

ja777j uses third-party technology infrastructure providers, including hosting services and content delivery networks, to operate the Platform. These providers may process Technical Data as part of delivering the infrastructure that supports ja777j. All such providers are subject to data processing agreements that limit their use of your data.

7.4 Regulatory & Law Enforcement Authorities

ja777j may disclose Personal Data to government bodies, law enforcement agencies, or regulatory authorities where required by applicable law, court order, or regulatory direction, or where disclosure is necessary to protect the rights, property, or safety of ja777j, its players, or the public.

7.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of ja777j's business, Personal Data held by ja777j may be transferred to the acquiring entity as part of that transaction. Affected users will be notified of any such transfer and of any resulting changes to this Privacy Policy in advance of the transfer taking effect.

8. Cookies & Tracking Technologies

The ja777j Platform uses cookies and similar technologies to deliver a functional, secure, and personalised user experience. The types of cookies used on the Platform are described below:

Cookie Type	Purpose	Duration
Strictly Necessary	Maintain your login session, remember your language preference, and enable core Platform functionality	Session / up to 24 hours
Functional	Remember your display preferences, last-visited game categories, and notification settings	Up to 30 days
Analytical	Collect aggregated data on Platform usage to identify performance issues and improve user experience	Up to 12 months
Security	Detect and prevent fraudulent or unauthorised access attempts and bot activity	Session / up to 7 days

ja777j does not use third-party advertising or retargeting cookies that track your behaviour across other websites. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may impair the functionality of the Platform, including your ability to remain logged in to your ja777j account.

9. Data Retention

ja777j retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with ja777j and for a period of five (5) years following account closure, to meet legal and regulatory record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of seven (7) years in accordance with standard financial record-keeping obligations applicable to payment processing activities.
• Identity Verification Documents: KYC documentation is retained for a minimum of five (5) years following the completion of the verification process, or longer if required by applicable anti-money laundering regulations.
• Support Communications: Live chat transcripts and email correspondence are retained for up to three (3) years to support dispute resolution and quality assurance activities.
• Technical & Usage Data: Aggregated or anonymised usage data may be retained indefinitely for platform analytics purposes, provided it can no longer be used to identify individual users.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised in accordance with ja777j's internal data disposal procedures.

10. Data Security

ja777j implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption applied to all data transmitted between your browser or device and the ja777j Platform.
• Encryption of sensitive data at rest, including financial account details and identity verification documents stored on ja777j servers.
• Role-based access controls ensuring that Personal Data is accessible only to ja777j staff and systems that require it to perform their authorised functions.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Automated monitoring systems designed to detect and alert on suspicious access patterns or potential data breaches in real time.
• Staff training on data protection obligations and secure data handling practices.

11. Your Rights

As a user of the ja777j Platform, you have the following rights in relation to your Personal Data. To exercise any of these rights, please contact the support team using the details in Section 16.

• Right of Access: You have the right to request a copy of the Personal Data that ja777j holds about you, along with information about how it is being used.
• Right to Rectification: If any of the Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you may request the deletion of your Personal Data. This right is subject to overriding legal retention obligations — for example, transaction records required by financial regulations cannot be deleted on request.
• Right to Restriction: You may request that ja777j restricts the processing of your Personal Data in specific circumstances, such as while a dispute about the accuracy of the data is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your Personal Data for direct marketing purposes. Upon receipt of such an objection, ja777j will cease sending marketing communications to you promptly.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place prior to withdrawal.

ja777j will respond to all valid data rights requests within thirty (30) calendar days of receipt. In cases of exceptional complexity or high volume, this period may be extended by an additional thirty (30) days, with prior notification provided to the requester.

12. Children's Privacy

If ja777j becomes aware that Personal Data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed in accordance with the Terms & Conditions. If you believe that a person under 18 has provided Personal Data to ja777j, please notify us immediately at the contact details provided in Section 16 so that appropriate action can be taken without delay.

13. Third-Party Links

The ja777j Platform does not contain links to external third-party websites. All navigation on the Platform remains within the ja777j domain. In the event that any third-party content or embedded services are introduced to the Platform in the future, this Privacy Policy will be updated to reflect the data sharing implications of those additions, and a notice will be published on the Platform accordingly.

14. International Data Transfers

The ja777j Platform primarily serves players based in Bangladesh, and Personal Data is collected and processed in connection with that service. Where Personal Data is transferred to or processed by third-party service providers whose systems are located outside of Bangladesh — for example, cloud hosting infrastructure or international payment processors — ja777j takes appropriate steps to ensure that such transfers are subject to adequate safeguards. These safeguards include contractual data processing agreements that impose data protection standards equivalent to those applied within Bangladesh.

By registering an account and using the ja777j Platform, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions outside Bangladesh in the manner described in this policy.

15. Amendments to This Policy

ja777j reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services offered on the Platform. When material changes are made, a notice will be displayed prominently on the ja777j Platform, and where reasonably practicable, registered players will be notified via the email address associated with their account.

All amendments will include a revised effective date at the top of this document. Your continued use of the ja777j Platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must discontinue use of the Platform and request account closure in accordance with the Terms & Conditions.

16. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of the data rights described in Section 11, please contact the ja777j data protection team through the following channels:

ja777j takes all privacy-related complaints seriously and will investigate and respond to each submission in a timely and professional manner. If you are not satisfied with the outcome of your complaint, you may escalate the matter by submitting a written escalation request to the same email address, clearly marked as an escalation.

Last reviewed and updated: 1 January 2026. This Privacy Policy supersedes all previous versions published on the ja777j Platform.